Associate Credit Adviser
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“You have to be adaptable,” says Stephen Cush of his role as an Associate Credit Advisor. “Scenarios can change, problems can arise… but at the end of the day, it’s just about doing the best thing by the client and making sure they understand the process,” he says.
Having started at Shore Financial in 2018, Stephen is quickly gaining a reputation for his ‘can do’ attitude.
“I don’t find it stressful,” he says. “I like the challenge of having to problem-solve and just project manage the process so that the outcome is the one the client needs.”
With a background in hospitality, Stephen understands the importance of customer service. But he says mortgage broking is not just about that, it’s about building long-term relationships, adding value and educating people about the financial services available to them as they buy property and aim to increase their wealth over the long term.
Stephen holds a Bachelor of Commerce majoring in Applied Finance and a Certificate IV as well as a Diploma in Finance & Mortgage Broking. He specialises in residential lending and works with many first home buyers, guiding them through what can be a daunting process.
“It’s good to see people get into the property market – you know that once they’ve got a foot in the door, they will be able to build on that over the years and achieve financial security.”