Melissa Svinos

Melissa Procajlo
Credit Adviser
Mobile: 0420 998 600
Direct: (02) 8076 7953
Email: melissaprocajlo@shorefinancial.com.au

The most enjoyable aspect of Melissa’s job is actually educating her clients – particularly first home buyers new to the process – about loans and purchasing property.

Having bought her first home about a year ago, Melissa says she can really empathise with that mixture of nerves and excitement!

“Clients sometimes say to me, ‘I hope this is not a dumb question’ – but no question is dumb! We don’t learn this stuff at school and nothing can really quite prepare you for how complex the process can be. I see it as my job, and my duty, to educate clients so they get more knowledge and can make decisions.”

Mel has Bachelor of Business and a Master’s of Business in Marketing. Her previous work experience involved project management and strategic communications across a number of different industries.

But, she says, mortgage broking gives her the chance to combine the aspects of these roles that she really loved and use them at a ‘people to people’ level.

“Buying a home is such a ‘life milestone’ … it’s just so rewarding to help people do that.”

Her colleagues and clients describe her as hardworking, persistent and dedicated. She’s also incredibly personable.

“I like to work hard… and I enjoy seeing my clients thrive. Although I’m relatively new to this industry, I feel like there’s so much opportunity for me personally to grow and achieve.

I can see myself staying with Shore Financial – the team is collaborative and vibrant, and really supportive. We all want to see the company continue to progress. I can see definitely myself carving out a rewarding career here.”

I could not have bought my first home without Melissa’s guidance and support. Her knowledge and confidence in her processes was very reassuring. Everything was explained in a calm, friendly manor that was easy to understand for a beginner. She was compassionate towards the general anxiety I was feeling and everyone I’ve spoken to has been impressed about the deal she closed for me. I feel blessed to have been referred to Melissa and would highly recommend her services.


“We enjoy your company and easy going nature. Nothing is too much trouble and you have a great turn around time on things. Too efficient – If only we could replicate you a few hundred times!”

Kathrin Pietak, Legal AssistantCarroll & O'Dea Lawyers

“Melissa is extremely professional,  friendly, client-oriented and proactive. She provided me with a personalised loan strategy based on a solid analysis and understanding of my investment needs.

She kept everything organised and updated me during the process making sure I was always informed. This made a stressful exercise much easier. I couldn’t thank her enough for her great help. I would love to recommend her to anyone who needs a great mortgage broker.”

Evie Zhao, Motion Graphic Designer Channel 9

“Thank you Melissa for all your hard work and expertise; I’m sure we couldn’t have settled without you.”

Heather and Michael Evans

“Customer service exceptional beyond words!! Loan approved at 4.45pm on Wednesday, loan docs signed Thursday 9.15am in Campbelltown and delivered to Sydney at 1pm to be cleared and booked for settlement on Friday for a QLD property!!”

Michelle Balabka

“Melissa provided a customer service and work ethic that certainly went over and above our expectations. She provided a service that was so thorough in knowledge and professionalism and always with a friendly and bubbly personality. Melissa’s communication was excellent and we were always kept informed at every step – and promptly, too. We will certainly be doing further business with Melissa and have already recommended her to others.”

Paul White

Get in touch with Shore Financial today and maximise your opportunity through property!

  • Levels 3 & 4, 153 Walker Street
    North Sydney, 2060

  • 1300 416 700

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