Industry awards recognise the ‘best of the best’. They also ensure that the
broking industry as a whole, grows responsibly and sustainably, maintaining a
programme of continuous improvement.

 

It’s been a big year for Shore Financial. Many individual brokers have picked up prestigious industry awards for their personal contributions to the profession throughout 2018 and the company itself was recently awarded Australia’s Best Independent Brokerage at the Australian Mortgage Awards.

The company was also awarded ‘Most Effective Online Presence’.

There’s no doubt that this kind of high-profile industry recognition gives existing and potential clients increased confidence in who we are and what we do. Aside from this, as a firm, awards keep us inspired and push us to continuously strive to provide the best service.

Behind the Shore Financial brand, we have more than 50 dedicated individuals who all bring a unique skill set to our dynamic team and each has a pivotal role to play in this young and fast-growing company.  Our diversity is our strength and since opening our doors in 2013, we have assembled a team whose backgrounds, career histories and experience give us an incredible source of knowledge and expertise as we work together to provide our clients with the best solutions and outcomes.

 

Mortgage broking is a pivotal part of the financial industry landscape in Australia.

Since the mid-1980s, mortgage broking has provided free services to borrowers. Over time, broking has played an important role in making the mortgage market work more efficiently and effectively for those who use it.

Brokers have provided consumers with independent information about mortgage products, while facilitating greater transparency in the sector around jargon and lending options. Brokers have also increased competition amongst lenders and have educated consumers to become the sophisticated borrowers they now are.

As many Australians have embraced broking services to borrow and invest wisely in property in order to grow their long term wealth, the demand for mortgage brokers has grown against the backdrop of a strong economy and a booming property market.

The 2018 report by Deloitte Access Economics on the value of the Mortgage Broking Industry in Australia, states that mortgage brokers now arrange more loans than lenders directly and that when surveyed, more than 90% of customers using mortgage brokers were satisfied by the service provided.

This industry-wide customer satisfaction figure sets a high benchmark for all brokers currently working in the profession. At Shore Financial we have built a strong portfolio of clients and repeat business through our commitment to customer service.

 

Meeting needs through responsible lending

We know that we are only as good as our clients say we are. As Australians become more savvy with their borrowing and are becoming better informed about the lending landscape, we have seen their needs and expectations ever-increasing.

For this reason, we have formed strategic alliances with multiple real estate networks, established an insurance and financial planning division, a commercial finance division, a legal arm and a car and asset finance division.

In recent times the entire financial sector has been under greater scrutiny, which is a good thing. In Australia we have a robust financial industry, due to the relatively high level of regulations in place. This benefits everyone – industry players and consumers alike. Therefore, ongoing debates about how the sector can improve is vital.

Industry Awards too, ensure the continual improvement of the profession as year after year, individuals and firms strive to be recognised for their efforts.

At Shore Financial we have an ethos of integrity, openness and accountability. We believe that we have a significant economic, social and moral responsibility to ensure the ongoing financial wellbeing of people, families and our wider community.

Overall, the Australian culture still revolves around dreams of property ownership and we want to make this happen for all our clients, ensuring that their financial commitments are proportionate to their earnings and that bills can be paid without stress. For us, that’s not just about making sure the numbers stack up, it’s about helping clients completely understand contracts, repayments, fees and charges and presenting them with a range of scenarios applicable to their personal circumstances.

We’re truly honoured that our peers and wider industry have recognised our commitment and desire to contribute to the Australian mortgage broking profession as industry leaders across a range of initiatives.

We dedicate these awards to our clients who keep us challenged, motivated and above all, allowing us to continue doing what we love.