Senior Credit Adviser
Drawing upon extensive experience in the seafood industry, Alex’s background as an Operations and General Manager equips him to guide clients through crucial decisions. He is committed to prioritising exceptional customer service, excelling in complex financial scenarios and maintaining enduring client relationships, specialising in both residential and commercial lending to help clients achieve their unique financial goals.
CR 552903 | ACL 501018
With a wealth of experience derived from previous roles within the Seafood Industry, Alex’s journey has seen him ascend to the ranks of Operations Manager and General Manager. This extensive background has instilled in him a profound knowledge of business operations and management, which he now channels to guide clients through their most pivotal financial decisions.
Dedicated to elevating the client experience, Alex’s commitment to customer service goes beyond expectations. He adeptly navigates complex financial scenarios, consistently striving for optimal outcomes. Alex’s tireless work ethic and unwavering dedication to his clients are the cornerstones of his professional ethos, and he takes immense pride in placing his clients’ best interests at the forefront.
The enduring relationships that Alex has cultivated with his clients stand as a testament to his unparalleled ability to address their unique needs and deliver personalised service. His client-focused approach ensures that individuals and businesses alike receive tailored solutions that align with their financial goals.
Alex specialises in both residential and commercial lending, serving a diverse spectrum of borrowers, ranging from first-time homebuyers and property investors to owner-occupiers. His comprehensive knowledge enables him to craft the most suitable financial options, facilitating the realization of clients’ financial objectives.
Alex’s academic foundation is built upon a Bachelor of Business Information Systems from UNSW, further underscoring his dedication to expertise and professionalism. He holds a Certificate IV and Diploma in Finance & Mortgage Broking, reflecting his commitment to staying current in industry standards and best practices, ensuring that his clients receive the highest level of service.
Easy, fast service. Alex was able to get me the finance I needed from a suitable lender.
Alexander Dihm is a great broker who assisted and kept the process alive. Seemless is the word that best describes our experience with him.
Alex is outstanding and very very customer focused. Transparent and helpful.
Alex is very approachable; he always replies to text messages and emails, and always makes time for my phone calls. I like that, especially with my profession when it’s often hard to get a hold of me. He is extremely professional but not only that, he has great manners and keeps his word when he promises to do things
Highly recommend Alexander Dihm from shore financial he was able to help me achieve a huge goal of mine to become a property owner in helping me through the entire of process of securing my first home loan. Will continually recommend him to my friends as I was able to get in contact with him at any moment and ask any questions I had.
Alex Dihm from Shore Financial was a great help refinancing my investment loan to a better variable rate, securing me a cashback for switching banks and helping me unlock equity to put towards another investment property. Alex was always quick to respond and happily answered all my questions. This was my first experience using a broker and cannot recommend Alex & Shore highly enough.
Shore financial did an Exceptional job.
Especially with the help And guidance from Alexander Dhim He went far and beyond to help us out,
Found it, Bought it, have it.
Thanks guys
I have had the pleasure of dealing with Alex Dihm.Throughout the entire process, I have been consistently impressed by the level of professionalism, expertise, communication and dedication exhibited. From initial discussions regarding refinancing of an existing property to the final stage of settlement and also securing finance for a new build, the guidance has been exceptional and invaluable. Highly recommend Alex, a great guy, passionate, super knowledgeable, and an absolute pleasure to deal with . I look forward to future dealings. Greatly appreciate the service provided !!!!
I highly recommend Shore for their quality service and advice received. Alex has been great to deal with and listens to all my ‘ideas’ – he does go above and beyond to ensure we are getting the advice we need with no fluff. Adding to this review, it’s just not Alex, it’s his whole team around him – special shout out to Tricia who keeps us updated on a regular basis, it is too much appreciated.
Alexander and the team helped me on the pathway to a new home in record time and managed a very stressful situation calmly and methodically. I am very grateful for their professionalism and attention to detail.
Fantastic. Flawless. Couldn’t have asked for more from Alex and Tricia.
I can’t recommend Alex highly enough. From the very beginning, he demonstrated exceptional professionalism and expertise in navigating a complex and time-sensitive mortgage process.
Alex’s response time was incredibly proactive, providing timely updates even outside of business hours. It felt like I had a dedicated advocate on my side, working tirelessly to secure the best possible outcome.
If you’re looking for a highly knowledgeable, commercially minded mortgage broker who goes above and beyond, look no further than Alex!
Used Shore finance via recommendation. Alex was a great help, we obtained the required finance in time for a business acquisition and the process was relatively seamless. Appreciate Alex’s help and direct line with lenders ensuring the desired outcome and communication was on point. Thanks Again.
Our sincere appreciation to the Shore Financial team, spearheaded by Alexander Dihm and Tricia Cariaso, both of whom made our vision of owning property, less stressful and actually exciting. Their professional interaction and timely intervention, with us when needed, made for a smooth and efficient outcome. Alex is a visionary – innovative and creative in his approach to asset building. He is approachable and ever willing to play ‘sounding board’ , both for our personal and business ventures, ready to come up with a sound and functional plan – all wonderful ingredients to new and established property and business entrepreneurs. Well done Team!
I am very happy with my Broker Alex Dihm. He has very good experience in the home loan market and he managed to get me a home loan when it seemed impossible to get and when other brokers failed. Thanks Alex and your team from Shore Financial services for the hard work and efforts in securing the home loan for my new house. I will definitely recommend you to my friends and family in the future.
Alex and the team helped me and my partner with our first home loan and the entire process making it so much easier! They were always available and were professional and friendly the entire time!
Alex has been incredible to work with. His excellent communication, brilliant customer service, rigorous eye for detail and honest advice has allowed us to promptly pursue loans and purchase properties quicker than any other broker we have worked with over the past 5 years. Alex ensured we were thoroughly informed throughout each part of the refinance and loan application process, which helped us understand and set, achievable financial goals for our growing family. We are beyond happy to be working with Alex to expand our property portfolio!!
Highly recommend Alexander Dihm from shore financial he was able to help me achieve a huge goal of mine to become a property owner in helping me through the entire of process of securing my first home loan. Will continually recommend him to my friends as I was able to get in contact with him at any moment and ask any questions I had.
I can’t express enough how grateful I am for Alex and his exceptional service! From the moment I reached out to him on October 8th to inquire about refinancing my home loan, Alex went above and beyond to find me the best deal. His attention to detail and thorough understanding of my needs truly impressed me. Not only did he provide a range of options that suited my requirements, but his quick and clear responses to all my queries made the entire process feel effortless and stress-free.
What stood out to me the most was how quickly he worked – less than 3 weeks from my initial request to having my new loan approved. I never expected such a seamless experience. Even after the loan was approved, Alex continued to go to the extra mile, always available to answer any follow-up questions I had.
If you’re looking for a mortgage broker who genuinely cares and gets results, Alex Dihm is the one to trust. I am beyond appreciative for all his hard work and dedication. Thank you, Alex! ☺️
Words simply can’t explain the exemplary service we have received from Alex. His hard work, attention to details, was simply unbelievable. Unconditional in 1 day, meeting final deadline for settlement in time. Unbelievable work! Very happy and will always use his services in the future.
I had an excellent experience working with Alexander Dihm and the team. They were professional, attentive, and made the entire process seamless. Their expertise and clear communication stood out, ensuring all my needs were met. I highly recommend their services to anyone seeking reliable and efficient assistance.
Great team! Alex was super helpful and informative about the options available and worked hard to achieve the best-case solution for me.
Alex Dihm was professional, prompt and acted quickly which was refreshing in what can be a long drawn out process. Testament to his skill and temperament.
Alex and his team helped us every step of the way to secure our loan. They were available to talk anytime and made the process feel a lot easier.
Alex is outstanding and very very customer focussed. Transparent and helpful..
We had an outstanding experience with Shore Financial! Alex was incredible—highly knowledgeable, responsive, and always one step ahead in guiding us through the process. His prompt communication and expert advice gave us the confidence we needed as first-time homebuyers.
Alex and the team have been very helpful and made the experience seamless. There was clear and constant communication throughout the whole process.
Alex and the team have been nothing short of amazing throughout this whole process and we can’t recommend them enough! Honestly, Alex went above and beyond for us and we couldn’t be happier. Thanks so much!!!
Alex was very knowledgeable and dedicated to meeting all our needs.
Alex is always great to deal with, highly recommend!
Really good, fast service.
Alex and the team were very helpful! All of the process was swift and able to be done online/remotely.
Thank you Alex & the Shore Financial team! Alex took the stress out of our refinance and was extremely helpful, highly recommend 🙂
Highly recommend Alexander Dihm! So grateful for him helping us get our home loan. He was so responsive and answered any question without making you feel like you were asking anything silly. He has so much knowledge and was able to help guide me on the steps to making my first home purchase!
Amazing service. Very professional. Excellent communication with my broker Alex Dihm and his team to get me the best deal available for my mortgage. I definitely recommend him to anyone looking for a loan. He and his team from Sore financial services are the best.
I had an excellent experience working with Alexander Dihm from Shore Financial. He was extremely reliable, attentive, and professional throughout the whole process. Alexander took the time to understand my needs, found the right loan option for me, and guided me step by step until everything was finalized. What impressed me most was his perseverance and commitment — he went above and beyond to make sure everything ran smoothly and that I was comfortable with every decision. His communication was clear and timely, which made the whole experience stress-free and efficient. I would highly recommend Alexander to anyone looking for a broker who is genuinely dedicated to achieving the best outcome for their clients.
The team at Shore Financial are absolutely fantastic. Tricia and Alex did a great job refinancing my home loans. Their wealth of knowledge at securing the best product for my circumstances means that I am now much better off financially. Tricia and Alex are both very knowledgeable, approachable and friendly, which is important to me as they always found time in their busy schedule to answer any questions I had. They kept me up to date with all of the key steps and made the whole process seamless. I highly recommend Shore Financial for anyone looking to get finance for their property, or if they’re refinancing. Thank you once again, Tricia and Alex!
The team at Shore Financial are absolutely fantastic. Tricia and Alex did a great job refinancing my home loans. Their wealth of knowledge at securing the best product for my circumstances means that I am now much better off financially. Tricia and Alex are both very knowledgeable, approachable and friendly, which is important to me as they always found time in their busy schedule to answer any questions I had. They kept me up to date with all of the key steps and made the whole process seamless. I highly recommend Shore Financial for anyone looking to get finance for their property, or if they’re refinancing. Thank you once again, Tricia and Alex!
Highly recommend Alex and his team! They have been so flexible with the process and have been great at explaining things along the way especially for people new to the housing market. Alex also proactively looks out for his clients and is always available to help. 10/10 will be sticking with Alex as long as he’s in this industry.
Working with Alex has been an excellent experience. He is extremely responsive, professional, and knowledgeable always quick to answer questions and provide clear, helpful information. His expertise as a broker made the entire process smooth and stress-free. I truly appreciated his proactive communication and attention to detail. Highly recommend Alex for anyone looking for reliable and informed support in their real estate or brokerage needs.
I would like to personally recommend the team at Shore Financial and in particular Alexander Dihm and Shibani Shresha for assisting with a recent home loan. Alex went over and above to find a solution to suit our needs despite our bank not being able to assist. The Shore team made the entire process very easy, streamlined and clear to put our minds at ease. I will be using Shore financial for our next purchase and would have no hesitation recommending the team for any home loan products.
Alexander Dihm and Shibani Shrestha made the refinancing process seamless and efficient for my husband and me. Alex secured us a competitive fixed rate with another lender. We feel fortunate to have found Shore Financial.
Alexander is a true professional in every sense. He is highly dependable and always answers the phone to answer queries – even on the weekend. I highly recommend him to be your financial practitioner.
Working with Alexander Dihm & Shibani Shrestha at Shore Financial has been an absolute game-changer for my property journey. I have now completed multiple refinances with Alex, and his consistency, market knowledge, and dedication are truly unmatched. Navigating back-to-back refinances can be incredibly complex, but Alex streamlines the entire process, taking the stress off my shoulders while securing highly competitive rates each time. His communication is proactive, clear, and honest. It’s rare to find a mortgage broker who genuinely prioritizes your long-term financial success over a quick transaction. I cannot recommend Alex highly enough—he is my go-to broker for life.
Alexander and Shibani were both incredible in assisting me obtain my first mortgage. They both allayed any concerns that I had and answered all of my many questions promptly and politely. The entire process was incredibly smooth and efficient. I was able to be pre-approved within one week and as soon as I advised that I had purchased a property, they had the wheels in motion for formal approval immediately. They were also able to secure a competitive interest rate for me, which in today’s market was no small feat. I am very grateful for them and would highly recommend them to any prospective buyer.
Alex and Shibani were very efficient and knowledgeable I would highly recommend Shore Financial.
I have been advised by Alex Dihm and Shibani Shrestha for the past three years. During this time, they assisted me with refinancing an existing loan on my previous property and arranging the mortgage for my new home. It has been an absolute pleasure dealing with them on both occasions. Their responsiveness, excellent communication, seamless handling of the entire process, and sound advice have been highly valued and appreciated. Alex and Shibani consistently delivered great outcome (best pricing in the market) and ensured everything progressed smoothly and efficiently, making what can often be a stressful process feel straightforward and hassle-free. I highly recommend them to anyone looking for knowledgeable, reliable, and client-focused mortgage brokers.
Had a great experience dealing with Alex. He was fast, helpful, responsive, and took the time to answer all my questions. Really appreciated the professionalism and communication.
I have been advised by Alex Dihm and Shibani Shrestha for the past three years. During this time, they assisted me with refinancing an existing loan on my previous property and arranging the mortgage for my new home.
It has been an absolute pleasure dealing with them on both occasions. Their responsiveness, excellent communication, seamless handling of the entire process, and sound advice have been highly valued and appreciated.
Alex and Shibani consistently delivered great outcome (best pricing in the market) and ensured everything progressed smoothly and efficiently, making what can often be a stressful process feel straightforward and hassle-free.
I highly recommend them to anyone looking for knowledgeable, reliable, and client-focused mortgage brokers.
Shibani and Alex from Shore Financial just re-financed my home loans and I couldn’t be happier with their result. During the process, the RBA raised interest rates and I thought it will impact their chances of having the loans finalised, but the clever team still managed to secure a great result for me.
The financial institutions have so many requirements that it is completely overwhelming (I assume I’m not the only one who feels like that). This is why I appreciate Shibani’s and Alex’s hard work because the whole process was seamless. They kept me updated on the progress of the loan applications and whenever I had queries, they were both prompt in replying. I felt valued by them because they pushed ahead with my loan application promptly, yet I can only imagine how busy they are with other clients too! Hats off to them for this character trait.
Alex sought out options for my new home loan in an efficient and very timely manner. His communication and commitment in obtaining the best home loan possible with a very competitive rate – in my opinion puts him ahead of the game! He is also extremely passionate about his work – and will do everything he can – to secure the best outcome for his client.
Without Alex’s expertise and Shibani’s support throughout the new purchase – I wouldn’t have secured my dream property!
I highly recommend Alex Dihm for your mortgage needs.
Shibani and Alex are simply the best! Highly recommendable! Great professional service.
I can’t rate Alex highly enough. He assisted me again, in refinancing saving me money, stress, ensuring my best rate and thinks outside the square. Each time, I find Alex exceptional, trustworthy, gifted, knowledgeable. Both he, and Shibani (assisting with admin) are fast in responses and did the heavy lifting behind the scenes, so you can rest assured you don’t have to worry. Gets things done each time successfully.
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